Terms of service
Effective Date: June 30, 2026
Welcome to Lunark. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By using the Lunark website, placing an order, or accessing any of our services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
2. Eligibility
By placing an order, you confirm that you are at least 18 years of age or are using this website under the supervision of a parent or legal guardian.
3. Products and Pricing
We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. Lunark reserves the right to correct any errors, update information, or cancel orders if incorrect pricing or product information has been displayed.
Prices are subject to change without prior notice.
4. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order at our discretion.
- Limit or cancel quantities purchased by an individual customer.
- Request additional information to verify an order before processing.
If your order is cancelled after payment has been received, any applicable payment reversal will be processed according to the payment method used.
5. Payments
We accept the payment methods displayed at checkout. By completing a purchase, you authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping charges.
6. Shipping and Delivery
Estimated delivery times are provided for convenience only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Lunark is not responsible for delays caused by third-party shipping providers.
7. Replacement Policy
Lunark offers a 7-day replacement policy for eligible products that are damaged, defective, or incorrectly delivered.
We do not offer refunds. Please refer to our Replacement Policy for complete details.
8. Intellectual Property
All content on the Lunark website, including text, logos, graphics, images, product designs, and other materials, is the property of Lunark and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
9. Prohibited Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the security or functionality of the website.
- Upload malicious software or harmful code.
- Violate any applicable laws or regulations while using our services.
10. Limitation of Liability
To the fullest extent permitted by law, Lunark shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid for the product purchased.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
Lunark reserves the right to modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page with the revised effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in India.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact our customer support team through the contact details provided on our website.